Terms of service

Terms of Service

Welcome to Prime Velocity. These Terms of Service ("Terms") govern your use of our website and services operated by MAX INTERMEDIAÇÕES LIMITED. By accessing or purchasing from our store, you engage in our "Service" and agree to be bound by the following terms and conditions.

Section 1 - Overview & Legal Entity

This website is operated by MAX INTERMEDIAÇÕES LIMITED (Company Number 16852453), registered at 90 YORK WY, POOLE, UNITED KINGDOM, N1 9AG. Throughout the site, the terms "we", "us", and "our" refer to Prime Velocity and MAX INTERMEDIAÇÕES LIMITED.

By visiting our site and/or purchasing something from us, you agree to comply with UK consumer laws, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

Section 2 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

Section 3 - Orders & Delivery Terms

  • Order Processing & Tracking: Following order confirmation, a tracking number will be generated and sent to your registered email address within 48 hours.

  • Delivery Schedule: Estimated delivery times for orders within the United Kingdom are up to 15 calendar days.

  • Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Section 4 - Pricing & Payment Processing

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.

All transactions are processed securely through Shopify Payments and approved third-party payment providers. We do not store sensitive credit card information on our servers.

Section 5 - Products & Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

Section 6 - Cancellations & Returns

Your right to cancel orders and return goods is governed by our dedicated Return and Refund Policy, in compliance with UK Distance Selling regulations. Customers maintain a 14-day statutory right to cancel from the date of product receipt.

Section 7 - Limitation of Liability & Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

MAX INTERMEDIAÇÕES LIMITED shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services or products, beyond the statutory protections guaranteed under UK law.

Section 8 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time upon this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

Section 9 - Contact Information

Questions about the Terms of Service should be sent to us at:

  • Trading Name: Prime Velocity

  • Company Name: MAX INTERMEDIAÇÕES LIMITED

  • Company Number: 16852453

  • Address: 90 YORK WY, POOLE, UNITED KINGDOM, N1 9AG

  • Email: primevelocityuk@outlook.com

  • Telephone: +44 7459 366582